Privacy Policy

Account information: name, email address, and authentication identifiers.

Customer Content: feedback, text, files, or other data you upload for analysis.

Usage data: basic analytics such as pages visited and feature usage to improve the Service.

We use your information to:

• Provide, maintain, and improve the Service
• Authenticate users and secure accounts
• Process Customer Content to generate insights and outputs
• Communicate product updates and support messages
• Prevent fraud, abuse, and security incidents

We do not sell your personal information. We may share information with trusted service providers (e.g., hosting, analytics, payments) only as needed to operate the Service.

We retain personal data and Customer Content for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to legal and operational limits.

We use reasonable administrative, technical, and organizational measures to protect your information. No system is 100% secure, so we cannot guarantee absolute security.

We may use cookies or similar technologies for authentication and basic analytics. You can control cookies through your browser settings.

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards where required.

Depending on your location, you may have rights to access, correct, export, or delete your information. You can contact us to exercise these rights.

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

For privacy questions, contact us at support@gliddeai.com.